Morning Controls
Teller
Float Allocation
- Confirm previous day closing balances.
- Allocate floats via Vault > Cash Management.
- Sign digital reconciliation slip.
Branch Manager
Queue Dashboard
- Review pending approvals and KYC verifications.
- Reassign tasks exceeding SLA thresholds.
Risk
Alerts
Monitor high-risk triggers (loan restructuring, overdue portfolios, suspicious cash movements) from the Compliance Center.
Loan Workflow
- Application capture (web form or teller intake).
- Automated credit scoring and document verification.
- Approval routing based on product thresholds.
- Disbursement via cash, mobile money, or bank transfer.
- Repayment monitoring with SMS and email reminders.
End-of-Day Procedures
- Close teller tills and capture variances (if any).
- Approve settlement batches and lock the business day.
- Export regulatory reports (loan book summary, liquidity, delinquency).