Privacy Policy
Last Updated: March 2, 2026
1. Information We Collect
We collect several types of information from and about users of our Platform, including:
- Institution Data: Information you provide when registering your institution, managing branches, and setting up loan products.
- Customer Data: Financial, personal, and KYC (Know Your Customer) information regarding your loan applicants and borrowers.
- Technical Data: IP addresses, browser types, and session logs collected automatically for security and audit purposes.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Mankuca LMS software.
- Process transactions and send related administrative notices.
- Monitor and analyze trends to improve our system's performance.
- Prevent fraudulent transactions, unauthorized access, and other illegal activities.
3. Data Sharing and Disclosure
We do not sell your data. We may share data only with trusted third-party service providers (such as hosting and cloud infrastructure providers) strictly for the purpose of operating the Platform. Your institution's data is siloed and is never shared with competing institutions on the platform.
4. Data Security
We implement robust security measures designed to secure your financial and personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. This includes SSL/TLS encryption for all data transmission and secure cloud storage practices.
5. Data Retention
We retain your institution's data for as long as your account is active. Upon cancellation of your subscription, we will hold your data for a grace period of 30 days before permanently deleting it from our servers, unless otherwise required to retain it by law.
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at privacy@mankuca.com.